Verizon sucks!

Verizon Wireless sucks! In August we switched from Alltel to Verizon. 5 days a week for the last 3 freakin months I get a voicemail from them telling me it's an 'urgent message' and to call them. Why you ask?? The early-termination fee on 3 phones which was waived thru the promotion. The problem I'm having is the TAX on that termination which we agree I do not owe but they cannot override the system to issue me the credit ($45.37!!) to stop these damn voicemails. I've called them 3 times now and the supervisor can't even tell me WHEN they will stop. THERFORE VERIZON SUCKS!!!!! Good day!